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Partner Focus

Gardiff EPOS

Introducing Gardiff EPOS

Gardiff EPoS are nationwide suppliers of professional EPoS systems and software for the retail, leisure and hospitality industries. Gardiff have over 28 years experience installing EPoS solutions into bars, pubs, restaurants and retail shops.

Gardiff's service and customer care is so superb that over 80% of sales are to their existing clients. The high quality of the support and the products provided means that their customers continue to use Gardiff as their EPoS provider for years to come. If you're a single outlet or a large multi-site operator, Gardiff have the right solution for you. Their professionalism and experience, together with a highly qualified team of system specialists and technical experts enable Gardiff to implement and support a variety of systems and technologies to suit your needs. Technical support is available from 8 am to midnight 365 days a year to ensure your system is always operational.

Customer Focus

Gardiff EPoS are consistently able to provide the right level of expertise and support for customers of all shapes and sizes. Some of their notable customers include Silverstone's events venues, Quiznos franchises and the recently opened Kings Cross Theatre.

Quiznos
Quiznos

Quiznos re-entered the UK market in 2014 at their Bromley HQ store to great success with the brand subsequently expanding nationwide. Gardiff were awarded the contract to supply the EPoS solutions for all Quiznos stores in the UK, including ICRTouch for their till systems and Sage Pay EFT for credit card payments. The complete ICRTouch package provides both the TouchPoint front of house till system, as well as the online cloud-based back office TouchOffice Web which allows revenue reporting, real-time dashboard, and business management both at a franchise level and at Head Office for the master franchise owner for the region. TouchPoint also integrates into the 3rd party loyalty and customer membership management software - Como.

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Kings Cross Theatre

Kings Cross Theatre was a purpose built theatre venue, built to home E. Nesbit's The Railway Children for a 2 year run of the show. The venue included bar and foyer facilities with ticket services when on hire. The venue also provided catering facilities available with a food and drink menu. Gardiff had installed 13 x tills running ICRTouch's TouchPoint throughout, along with the TouchOffice Web back office software for revenue reporting, and product maintenance. Kings Cross Theatre are a great example of how Gardiff can provide all the required solutions for a medium term, purpose built venue.

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Silverstone

Silverstone is the first post World War II racetrack commissioned by the RAC back in 1948 on the site of a surplus airfield close to the village of Silverstone. Today used for major motorsport events throughout the race season, as well as other sports events and track days and experiences. The venue is fully equipped with shops selling merchandise and bars and hospitality to support each event, and there is even an official onsite campsite. Gardiff provided 32 x Gardiff Epos till systems running ICRTouch point of sale with connected thermal printers, omnidirectional barcode scanners within the retail areas.The Sage Pay integrated EFT solution was used to provide directly connected credit card solution throughout. TouchOffice Web cloud back office solution provided overall revenue and real-time reporting for the different areas within the business, as well as allowing remote programming and maintenance. Due to the way that different events can attract different numbers of customers, Gardiff are able to offer short-term rentals on all the solutions, including the Sage Pay EFT terminals to help the venue manage those extra busy events such as the Formula 1 race weekend.

More About Gardiff

Gardiff's customer base covers all sectors including restaurants, bars, fast food and quick service outlets, outdoor events, members events, local authorities, theatres, retail, sports clubs, coffee shops, charity shops and golf clubs.

Gardiff use their expert knowledge of technology to provide the right solution for your business, whether that is a cashless system for a members club or a school, gift aid for a charity, digital order pads for restaurants, online ordering for takeaways, or integrated EFT to give customers the payment methods they expect. Gardiff project manage every customer with a high level of quality, from the sales team to the installation engineers with their "can do" attitude, extensive knowledge and professional approach.

Technical support starts as soon as the solutions have been successfully installed, and Gardiff will be there from 8.00am to Midnight 365 days a year. The help desk has provision for non-urgent support via email, or more immediate support via telephone or remotely controlling the systems as well as field service engineers who can attend site to fix or replace components to ensure you're always operational.

Gardiff understand that all customers are different, and have flexible finance options for most circumstances including long and short term rentals, lease purchase or an outright purchase.

You can also call on Gardiff for all your till accessories and spares including till rolls, printer paper, ribbons and ink cartridges, key fobs, dallas keys, staff cards and branded customer loyalty cards.

For more information visit Gardiff EPOS at www.gardiff.com