Making any business purchase is always a tricky decision, especially when it comes to your EPoS system. You don’t know what you don’t know! CCM understand this and will visit you for a friendly chat and offer you the best advice they can. Their service includes bespoke feature writing, along with no obligation meetings to discuss needs and aspirations. They take pride in giving great advice and discussing what is right for your business and budget.
CCM Customer Focus – Tapas Barcelona
CCM Customer Focus – Tapas BarcelonaThe Delicious Dining Group have grown a selection of restaurants across the South Coast, and employed CCM to help with their EPoS needs.
Delicious Dining needed a solution for a new build Tapas restaurant which would be opening in the heart of Southampton’s Cultural Quarter. Due to the location and popularity of the Delicious Dining brands, the service needed to be quick and accurate, so the staff only need to concentrate on maintaining a high level of customer satisfaction. The solution also needed to allow the owners of Delicious Dining to view and manage all their brands through a single management interface.
The solution provided by CCM EPOS totalled eight touchscreen tills, six of these had rear VGA displays to show the customer their transaction information and to use as a marketing and advertising screen. To ensure the table service was slick and efficient, four handheld ordering devices using PocketTouch enable the waiting staff to take orders at the table and send the orders directly to the kitchen. TouchKitchen video system was installed to receive food orders in the kitchen, this ensures no paper orders are lost or accidentally destroyed and the kitchen staff have a clear view of the orders which have been sent through and of progress of each order. TouchOffice Web allows the management team both real-time and historical reporting across the entire group or individual restaurant and remote menu or price changes from any internet enabled device.
More About CCM EPOS
CCM EPoS started with cash registers and are now a modern systems orientated company. Dedicated to providing high levels of professionalism across all services, they offer ongoing support and consultancy to small/medium sized businesses across the Dorset area.
Making any business purchase is always a tricky decision, especially when it comes to your EPoS system. You don’t know what you don’t know! CCM understand this and their service includes bespoke feature writing, along with no obligation meetings to discuss needs and aspirations. CCM take pride in giving great advice and discussing what is right for your business and budget.
CCM EPoS have dedicated customer support staff, committed to ensuring your system runs smoothly. Our service is tailored to each client’s individual needs – our customers are much more than just a number.
Products and services provided by CCM EPoS.
Hospitality
Retail
All in one systems
Online Ordering
Order Pad Solutions
Stock Solution
Supplies – Till rolls, inks, epos parts, and peripherals.
If you need a demo or a quote, why not call CCM on 01202 302666.
