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'They have provided us with a simple to use tailored system that has enabled us to improve business efficiencies and speeded up the transaction at the till, allowing us to serve customers faster and increase turnover’

EPoS Solutions for Restaurants

What makes ICRTouch the perfect choice of EPoS System for Restaurants?

There are many benefits to enhancing your business with an EPoS system as flexible and feature rich as the ICRTouch range of products. Below, we detail some of those that will specifically benefit the restaurant and hospitality industries.

  • Table Management
    • Multi-area graphical table plans
    • Real Time Status display for tables
    • Reservation Diary
    • Web Based reservations for customers
  • Features
    • stock monitoring and sale restrictions
    • Hand held ordering devices
    • table analysis reporting
  • Lead Thru Prompting & Upselling
    • Automatically prompt staff for food choices
    • Encourage staff to up sell
  • Set Menus
    • Deal with set menus with ease
  • Customer Loyalty schemes
    • Administers Loyalty discounts or earn and redeem points
       

ICRTouch EPoS software products that should be used in a restaurant or cafe:

  • TouchPoint

    This is our award winning state-of-the-art flagship touch screen till software. Effortless, reliable, proven and cutting edge, this will form the central part of any ICRTouch EPoS System for a restaurant.

  • TouchOffice

    This is optional EPoS back office software than can be run on the back office system or home pc and allows you to get extended reports over the standard tilling reports, better stock control and full product file maintenance.

  • PocketTouch

    PocketTouch is a digital handheld ordering device that allows your staff to take your touch screen till system directly to your customers and allows them to serve them without using traditional paper based ordering systems.

  • TouchLoyalty

    Offers enhancements to the standard loyalty scheme system already found in TouchPoint; this is especially useful if you run an estate of restaurants.  This also offers the ability to run individual or multiple restaurant email marketing campaigns.

  • TouchKitchen

    Orders can be displayed and manipulated in the kitchen on a large touch screen monitor rather than using a more traditional printed paper receipts. ICRTouch have recently released an updated version of their popular TouchKitchen kitchen video, compatible with any tablet or smartphone device which gives chefs more flexibility to organise and control their kitchen.

  • TouchReservation

    Allows your customers to easily make table bookings online using their smartphone or any web enabled device. It also boasts real time integration to the TouchPoint EPoS System.

Table management

The EPoS system incorporates a large graphical table plan which can incorporate multiple levels if your restaurant has separate floors or areas.

Tables on the floor plan display their current status, is the table in use, have they run up a large balance, have they requested a bill, etc These can be answered at a glance.

The touch screen till system incorporates a reservation diary that allows tables to be booked and deposits taken, even months in advance. 

ICRTouch also provides TouchReservation, an online table reservations system that allows customers to book their favourite table from the comfort of their home using their PC or mobile phone.  This instantly synchronises with the reservation diary built into the EPoS system.

Features

The TouchPoint till system hosts the ability to see on screen what stock you have of certain products and even restricts their sale if they fall below zero.  This is useful for daily specials where only a certain number might be available, and means that their availability can be managed at the point of sale, rather than further down the line when the order has eventually found it’s way to the chef.

Pair TouchPoint with our handheld digital ordering system, PocketTouch, and you have an EPoS system capable of taking orders directly at the table; no more illegible hand written orders being deciphered at the till. PocketTouch transmits the order directly to the terminal and the printers or displays in the kitchen.  In the event of the customer asking for something that’s not on the menu custom messages can be keyed in, or even written directly onto the unit by hand!

The touch screen till system incorporates table analysis reporting which enables you to easily identify which tables are used most and least.

Lead-Thru Prompting and Up Selling

When processing an order the EPoS till system automatically prompts the user for cooking choices and food options.

The EPoS till system encourages the staff to up sell by reminding them with useful prompts such as "would you like a sauce with that" or prompt the staff to ask about side orders.

Set Menus

The TouchPoint till system deals with set menus with ease, when the diner changes his mind and wants a 3 course meal instead of the 2 course he ordered don't worry TouchPoint has the answer.

Customer Loyalty

The EPoS system offers various customer loyalty schemes that allow members to receive discounts or accrue points on purchased items that can be redeemed later against future purchases.  The system is incredibly flexible and allows fine control even to the point of not giving points on low profit items, or more points on slow moving goods.

There are many parallels between the requirements of an electronic point of sale system for a restaurant and that of a pub, for more information you should take a look at our EPoS systems for Pubs section.

Take The Next Steps to Enhance Your Business

Download The Brochure 'EPoS Software for Restaurants' (opens in a new window)

To arrange a demonstration or for further information on your local dealer, please:

  • Call us on 08000 309 109

  • or submit an enquiry via our contact form and we'll get right back to you.

 

See Also:

If you're interested in reading further, we suggest:

EPoS Solution: ICRTouch for Pubs & Bars There are many similarities between the complete EPoS solution for Pubs & Bars and those of a restaurant.

EPoS Product: TouchPoint - Our state-of-the-art flagship touch screen till software.

EPoS Product: TouchOffice - Back Office software that handles tasks such as monitoring sales and stock lines, collating information from tills and managing staff and promotions.

EPoS Product: PocketTouch - Our hand-held waiter ordering device facilitates paper-free ordering of food and drinks,  allows you to take payments at the table and sends information from table to chef in seconds. 

EPoS Product: TouchLoyalty - The clever and flexible way to monitor your customers and their spending habits, allowing you to plan and deliver promotions.

EPoS Product: TouchKitchen - Delivers food orders to the kitchen while eliminating the need for paper and print-outs. Collates and displays information directly from the till or hand-held ordering device.

EPoS Product: TouchReservation - Allows your customers to easily make table bookings online using their smartphone or any web enabled device.

See how ICRTouch EPoS systems have transformed business for other customers...

Case Study: Amici Restaurants

Case Study: Options Restaurant & Bar

Case Study: Smith Western