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When offered the change to ICRtouch I decided to go with it. The cost of this exercise was inexpensive as the hardware was fully compatible with ICRtouch. I have also added a hand held device on a tablet which we use to take orders at the table. This has meant greater efficiency to use as we only have two terminals. All in all the move has been very positive

Frederic Lambert - La Pesa Trattoria Italian Restaurant (Sydney, Australia)

Summer's around the corner, is the time right to extend your bar into the garden?

Perhaps not literally, but many EPoS Systems available today also have the option to equip the system with handheld mobile waiter terminals.  Traditionally these have been incredibly popular on the continent, in recent years the UK has began catching on fast.

Imagine being able to spend time outside talking to your customers, getting an idea of how they feel about your staff and business, getting to know them ... and then, before moving on to your next customer you ask them "Would you like me to organise you some more drinks?", they gratefully accept and so you reach for your PocketTouch order pad rapidly key in their requirements, print a receipt out from your bluetooth belt printer and take payment.  Allowing you to thank them for their business before moving on to the next customer.  The rest of the process is handled efficiently by the EPoS system; printing the order out behind the bar for the waiters, updating the sales and stock figures.

Now imagine being the customer; in the garden wanting another drink or maybe something from the dessert menu, but can you be bothered to go inside and queue up at the bar?  Customers that are served in this way, will not only buy more but will return more often too.

Of course if you also run a restaurant during the evening then the same waiter pads can normally be used to electronically sell items straight at the table automatically updating table balances and outputting to the kitchen system.

Colin Ringer, ICRTouch CEO says "Many customers find that summer is a great time to try out our PocketTouch systems.  They are probably more affordable than you think and will very rapidly pay for themselves by opening up increased revenue opportunities to your business"