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"We’re now able to use the receipts we give to all our customers as a powerful marketing tool.   It’s fun for customers, easy for staff and gives me the information to give my customers more of what they love, so that they come back again and again"

Houman Meshkati, Owner, Amici Restaurants

Case Studies

Beyond The Standard - Customising Your EPoS

Your flagship ICRTouch TouchPoint EPoS System has unrivalled flexibility with over 1500 configurable features and a built in scripting engine. The scripting engine allows for limitless customisations to suit the needs of even the most unique of businesses, from small tweaks to bespoke integration.

Ask your ICRTouch Partner to add new features or customise existing ones through scripts written just for you. 

Technology roll out aids Oxfam UK retail operation

Oxfam’s retail operation has been benefitting from the latest in business intelligence solutions following the roll out of a substantial technology contract to support the organisation’s full portfolio of UK shops.

This significant deal sees leading business intelligence solutions developer and IT support provider PXtech teaming up with one of the UK’s primary EPoS software providers, ICRTouch, to deliver industry-leading hardware and enterprise software solutions across Oxfam’s estate of 690 shops.

The partnership will provide Oxfam with an enhanced EPoS solution to optimise cost efficiency and maximise sales potential throughout its shop network, with a potential uplift in income as a result of the technology’s roll out.

McLaren Mercedes Hospitality truck

Formula One racing travels through five continents each racing season. It is the premier motor racing league, attracting the best drivers, engineers and designers. Teams spend vast sums and continually develop the latest technology to gain a minute competitive edge over their rivals.

Teams arrive in style with vast amounts of top of the range equipment transported to each race, personnel being flown in by helicopter and flocks of fans, photographers and reporters close behind looking to get the latest scoop.

The Fish House, Fleetwood - Mobo Innovations

The Richardson family first became involved in the Fleetwood fishing industry in the early 1920’s, working as fishermen on the trawlers, then establishing a fish wholesale business and now running an award winning fish & chip takeaway and restaurant. 

OPTIONS Restaurant - installation by Pilot One

In 2011 Pilot One installed ICRTouch software in the famous OPTIONS Restaurant & Bar at the World Trade Centre in Dubai, UAE. Pilot One kitted out the busy restaurant with ICRTouch’s flagship product TouchPoint and its accompanying handheld software PocketTouch (now available on any android 2.2 or above).

Govindas Restaurant - installation by Pilot One

In 2011 Pilot One installed ICRTouch software in the famous Dubai restaurant Govindas Restaurant & Ice Cream Parlour, Karama. Pilot One kitted out the busy restaurant with ICRTouch’s flagship product TouchPoint and its accompanying handheld software PocketTouch (now available on any android 2.2 or above).  

Smith & Western

Smith & Western approached SBS EPOS with a requirement to roll out a restaurant epos system across it's five sites spread over the Kent area. The main criteria was reliability as the restaurants would seat 100's of covers during busy periods and downtime was not an option.

New Forest Hotels

Long before it was designated a national park in 2005, the New Forest had been winning the hearts of generations of visitors. Located in some of the Forest’s best-known beauty spots and taking full advantage of its attractions are four welcoming country house hotels. They are owned by New Forest Hotels, a group with more than 20 years’ experience. During that time, the group has refurbished and stylishly upgraded each of the hotels to equip them for the higher end of the personal and business travel markets.

Paultons Park

Paultons Park approached SBS EPOS, a local company back in the last quarter of 2010 with the requirement to install a new EPOS and stock management solution into its newest project, Peppa Pig World. As this was the first EPOS system to be installed within Paultons Park to manage both Retail and Catering outlets the system had to offer scalability with the long term aim of rolling out the system park wide and throughout any future projects Paultons would implement.

Amici rewards its customers with spend based loyalty

With three restaurants, Amici provides fresh, authentic and tasty Italian food to the residents of Kennington, South London.

Houman, the restaurant owner, wanted a way to reward his loyal customers based on how much they spent in his restaurants and to do so in a more exciting way than with a typical paper or plastic loyalty card.  A mobile App could let Houman reward his customers without forcing them to carry yet another loyalty card. The challenge was how to link the amount the customer spent with the App and make the whole experience fun for customers and easy for staff.